U.S.-based account management ยท Bilingual teams
๐Ÿ“ Hacienda Heights, CA ๐Ÿ“ž (888) 554-4253 Get a free quote โ†’
Comprehensive outsourcing services

Every back-office capability your growing business needs โ€” delivered by people, powered by tech.

From a single virtual assistant to a fully managed customer service team, we build the back-office function your company needs to scale โ€” without the hiring, infrastructure, and overhead burden.

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Service 01

Virtual Assistant Services

Reclaim your week. Our trained virtual assistants take the calendar management, inbox triage, vendor coordination, and dozens of recurring admin tasks off your plate โ€” and out of your team's day. You get the focus back; we handle the friction.

  • Email & inbox triage
  • Calendar management
  • Travel & vendor coordination
  • Document prep & formatting
  • Meeting notes & follow-ups
  • Personal scheduling
  • CRM data hygiene
  • Project coordination
Hire a Virtual Assistant โ†’

By the numbers

20+ hrs
Average weekly hours saved per executive
  • Part-time or full-time
  • Dedicated, not shared
  • U.S. business hour coverage
  • Trained on your tools & SOPs
Service 02

Call Center & Customer Service Outsourcing

A friendly, trained voice on every call. Our customer service agents represent your brand across phone, chat, and email โ€” handling inbound inquiries, outbound campaigns, scheduling, and tier-1 support with the polish of an in-house team.

  • Inbound call handling
  • Outbound sales & follow-up
  • Live chat support
  • Email & ticket support
  • Appointment setting
  • Order status & returns
  • After-hours / overflow coverage
  • CRM ticket workflow
Build Your Support Team โ†’

Coverage options

24/7
Around-the-clock coverage available
  • Bilingual English / Spanish
  • Custom scripts & tone
  • QA-monitored calls
  • Real-time reporting dashboards
Service 03

Data Entry & Document Processing

Clean records win deals and pass audits. Our typists, coders, and data clerks keep your CRM, database, and document systems accurate, current, and consistent โ€” with built-in QA on every output.

  • CRM & database updates
  • Document digitization (OCR)
  • Form & invoice processing
  • Medical coding support
  • Spreadsheet management
  • Transcription (audio/video)
  • Lead list cleaning
  • Catalog & product data entry
Outsource Data Entry โ†’

Quality assurance

99.5%
Accuracy across QA-reviewed batches
  • Two-pass review process
  • Trained on your data schema
  • Volume-flexible pricing
  • Rapid turnaround
Service 04

Accounting & Bookkeeping Support

Numbers you can trust. Our outsourced accounting teams keep your books current, your payables on schedule, and your month-end close clean โ€” across the most-used accounting platforms.

  • Bank reconciliations
  • Accounts payable / receivable
  • Invoice generation & follow-up
  • Payroll preparation
  • Month-end close support
  • Expense categorization
  • 1099 & tax prep support
  • Financial reporting
Get Bookkeeping Support โ†’

Platforms supported

10+
Accounting platforms our team works in
  • QuickBooks Online & Desktop
  • Xero, NetSuite, Sage
  • FreshBooks, Wave, Zoho
  • Bill.com, Ramp, Expensify
Service 05

Order Processing & Account Setup

Don't lose customers in the handoff. We manage the full order lifecycle โ€” entry, validation, fulfillment coordination, and returns โ€” keeping your operations smooth and your customers happy.

  • Order entry & validation
  • Inventory updates
  • Shipment tracking
  • Returns & refunds handling
  • Customer account setup
  • Subscription management
  • Marketplace order sync
  • Vendor PO management
Streamline Order Ops โ†’

Channels we work in

100%
Order accuracy with two-pass QA
  • Shopify, WooCommerce, BigCommerce
  • Amazon, eBay, Walmart Seller
  • NetSuite, SAP, ERP integrations
  • Custom OMS / WMS workflows
Service 06

Marketing & Research Support

Feed your growth engine. From lead research and list-building to social media scheduling and competitor monitoring, our marketing support teams handle the high-volume, repeatable work your in-house marketers don't have time for.

  • Lead list building
  • Email outreach support
  • Social media scheduling
  • Competitor & market research
  • Content formatting & uploads
  • CRM enrichment
  • Review monitoring
  • Survey / form data collection
Scale Your Marketing Ops โ†’

Pipeline impact

3ร—
More qualified leads when outreach is consistently fed
  • HubSpot, Salesforce, Pipedrive
  • LinkedIn Sales Navigator
  • Apollo, ZoomInfo, Clay
  • Buffer, Hootsuite, Later
Service 07

Business Consulting Services

Outsourcing alone doesn't fix a broken process. Our consultants partner with founders, operators, and leadership teams to diagnose bottlenecks, redesign workflows, and stand up the systems and tools that let your business scale profitably โ€” with or without our outsourced teams running them.

  • Operations & process audits
  • Workflow redesign & SOP development
  • Technology stack assessment
  • Back-office automation strategy
  • Outsourcing roadmap & vendor evaluation
  • KPI dashboards & reporting setup
  • Org structure & staffing models
  • Cost reduction & margin improvement
Book a Consulting Call โ†’

How we engage

30 days
Typical timeline for a process audit & roadmap
  • Flat-fee projects or monthly retainers
  • Founder & executive workshops
  • Implementation support, not just slides
  • Optional outsourced execution after the plan
The Admin Central advantage

Why teams stay with us for years.

It's not just talent โ€” it's the operating system around it.

Dedicated, not shared

Your team is assigned to you โ€” not pooled across many clients. They learn your business deeply.

Scale up or down

Need 3 agents this quarter and 6 next? We flex with you on 14 days' notice. No layoffs, no friction.

Weekly reporting

Performance dashboards every Friday. You always know what's getting done, by whom, and how well.

Enterprise-grade security

NDAs, encrypted comms, role-based access, secure VPNs. HIPAA-aware workflows available.

Not sure which service is right?

Book a free 30-minute consultation. We'll listen to your workflow, identify your biggest leverage points, and propose a tailored plan โ€” no obligation.